Amidst the current uncertainties in the global economy caused by the Trump tariffs and the instability in the Middle East, our Government decided to proceed with its plan to expand the scope of sales tax and service tax (“SST”).
The author does not seek to comment on the appropriateness of the decision to proceed with the plan to expand the scope in the current climate; that is probably best left to economists and not to lawyers. There is, however, much to be said about the manner in which the decision has been carried out.
Budget 2025
It was announced in the Budget 2025 on 18.10.2024 as follows:
“Proposal
In an effort to strengthen the fiscal position, sales tax and service tax will be reviewed as follows:
i. sales tax exemption be maintained on basic food items consumed by the rakyat;
ii. sales tax be increased on non-essential items such as imported premium goods; and
iii. the scope of service tax to be expanded to include new services such as commercial service transactions between businesses (B2B).
Effective Date
From 1 May 2025”
The 9.6.2025 Announcement
On 9.6.2025, the Ministry of Finance (“MOF”) issued a press release announcing the revision of the sales tax rate and expansion of the service tax scope effective 1.7.2025 (“Implementation Date”), less than a month away. The press release states as follows:
“The Sales and Service Tax (SST) revision underwent an engagement process with key stakeholders, particularly industry associations and tax agents. The preparation of legislation also took into account feedback and input from the industry to ensure that the majority of the rakyat would not be affected, and to mitigate the impact on businesses.”
The press release further stated that the revision of sales tax and expansion of the service tax scope encompass the following:
- The sales tax rate remains unchanged for essential goods consumed by the public.
- Sales tax at rates of 5% or 10% will apply to discretionary and non-essential goods.
- The scope of the service Tax will be expanded to include new services such as leasing or rental, construction, financial services, private healthcare, education, and beauty services. This expansion includes targeted exemptions to avoid cascading tax effects and to ensure that certain essential services for Malaysian citizens remain exempt.
On the same day of the press release, the relevant subsidiary legislation reflecting the changes announced in the press release were gazetted (“New Law”).
The Royal Malaysian Customs Department (“RMCD”) also published several guides on the same day. The guides provided for several exemptions for service tax such as:
- exemption from charging service tax for supplies made to the federal government and state governments;
- exemption from charging service tax on certain non-reviewable contracts; and
- exemption from charging service tax on rental or leasing services provided to tenants who are micro and small enterprises with an annual revenue of less than RM 500,000.
The conditions for these exemptions were however not announced.
The 27.6.2025 Revision
While businesses were frantically struggling to come to terms with the expansion and new requirements on such short notice as well as the lack of certainty in the conditions to be imposed on the announced exemptions, MOF issued another press release on 27.6.2025, which was a public holiday and 4 days (including the weekend) before the Implementation Date.
This press release announced the following 3 revisions, which MOF said comes after the Government “closely followed feedback received by the rakyat and engaged industry on the proposed expansion of SST” and after MOF “engaged a number of backbenchers…as part of understanding feedback from the grassroots”:
- “After due consideration on the feedback received”, certain imported fruits will now be exempt from sales tax.
- “To reduce the number of small businesses affected by the revision of service tax”, the service tax registration threshold for leasing & rental services and financial services from RM 500,000 to RM 1 million. Additionally, the threshold for businesses to be subject to service tax on rental services will increase from RM 500,000 to RM 1 million.
- “After carefully considering public sentiment”, beauty services will now not be subject to service tax.
The 29.6.2025 Practice Notes and 30.6.2025 Amendments
On 29.6.2025, which was a Sunday and 2 days before the Implementation Date, RMCD finally published 5 Service Tax Policies (i.e. Service Tax Policy No. 1/2025 to Service Tax Policy No. 5/2025) which contained the details and conditions for the service tax exemptions previously announced. Some of the conditions imposed backdated requirements.
Finally, on 30.6.2025, which is 1 day before the Implementation Date, the relevant subsidiary legislation was gazetted to reflect the revisions to the New Law.
Lack of Sufficient Lead Time
The first cause of concern is the haste in which the SST expansion was pushed through. The plan was announced way back in October 2024 but the details were not made public until the New Law was gazetted in June 2025, giving businesses less than a month to digest the new provisions, assess how they are impacted and prepare accordingly for the Implementation Date.
To make matters worse:
- changes were still being made up to 27.6.2025 when the last-minute revisions were announced; businesses then had 1 working day to digest the revisions, assess how they are impacted and prepare accordingly for the Implementation Date; and
- the details and conditions of the exemptions announced were announced on the day before the Implementation Date, giving businesses less than 1 working day to make the appropriate assessments and prepare accordingly before the Implementation Date.
How are businesses expected to keep up with new requirements and conditions being imposed on them on such short notice? Yes, RMCD has announced that exemption from being subject to compound, prosecution and penalty will be given until 31.12.2025, but does this really excuse the short notice and flip-flopping? Businesses should be given sufficient time to prepare for changes in tax legislation, especially where the scope is being expanded to cover new industries or services.
Additionally, whenever this type of changes is announced, the full details should be made available at the start instead of being released on a piecemeal basis. Otherwise, as what has happened in the last month, businesses are left to guess what conditions will be imposed and will be scrambling to get ready for implementation.
Lack of Sufficient Public Engagement
Another cause for concern is the lack of sufficient public engagement.
The Government may have had private engagements with “key stakeholders, particularly industry associations and tax agents” before June 2025 and may have shared the details with them, but the public in general was kept in the dark.
That there was no sufficient public engagement before the New Law was gazetted is demonstrated by the fact that MOF had to subsequently announce changes at the last minute. If the Government had in fact “closely followed feedback from the rakyat”, “engaged backbenchers…as part of understanding feedback from the grassroots” and “carefully considered public sentiment” before gazetting the New Law, the last-minute U-turn and changes on 29.6.2025 would not have been necessary and would have been reflected in the New Law when it was gazetted on 9.6.2025.
Unfair to Proactive Taxpayers
The manner in which the SST expansion was announced and implemented essentially penalises proactive taxpayers who prepare early and incentives reactive taxpayers who either prepare last minute or don’t prepare at all. The following scenarios illustrate this:
- Company A and Company B are both companies providing beauty services.
Company A immediately started preparing for service tax after it was announced on 9.6.2025 that beauty services will now be subject to service tax. Company A engaged tax consultants to advise them on the service tax implications to its business. Company A also had to upgrade its accounting system to cater for service tax reporting. On 27.6.2025, Company A found out that beauty services will no longer be part of the expanded scope and the costs it incurred have now gone to waste.
Company B, on the other hand, did nothing from 9.6.2025 to 27.6.2025. On 27.6.2025, Company B received the good news that beauty services will no longer be part of the expanded scope.
Company B would be in a better position than Company A, who took the proactive approach.- Company C and Company D are both companies providing leasing services, with an annual revenue of RM 700,000.
Company C immediately started preparing for service tax after it was announced on 9.6.2025 that leasing services will now be subject to service tax and the threshold for registration is RM 500,000. Company C engaged tax consultants to advise them on the service tax implications to its business. Company C also had to upgrade its accounting system to cater for service tax reporting. Company C even started telling its customers that it will have to start charging service tax and hired lawyers to review all their agreements to cater for the imposition of service tax.
On 27.6.2025, Company C found out that threshold for registration has been increased to RM 1 million and it no longer has to be registered for service tax.
Company D, on the other hand, did nothing from 9.6.2025 to 27.6.2025. On 27.6.2025, Company D received the good news that the threshold for registration has been increased to RM 1 million and it no longer has to be registered for service tax.
Company D would be in a better position than Company C, who took the proactive approach.Hopes for the Future
This SST expansion fiasco is not an isolated incident. The same thing happened with the implementation of e-invoicing. The initial staggered implementation dates were suddenly brought forward only to later be delayed multiple times, in most instances at the last minute.
If local businesses are struggling to keep up, how can we expect to pull foreign investors? If even the large businesses with their army of in-house professionals and external advisors are scrambling to get ready for implementation, how can we expect smaller businesses to cope?
The author hopes that the Government will learn from this and work towards taking an approach which is more prudent and understanding, and less haphazard. Increasing the tax base, Government revenue and compliance with tax laws are all important but they should not be at the cost of making it more difficult to conduct business and creating uncertainties.
The Government should also increase its efforts in engaging the public, industry associations and professionals before enacting new tax laws instead of having to take the “enact first, revise later” approach.
Author: Nicholas Mark Pereira